Sony · WF earbuds

WF-C500

Released October 2021

Compact wireless earbuds with physical buttons, IPX4 splash resistance, app equalisation and a USB-C charging case.

Type
In-ear
Noise cancelling
No
Battery
10 h
With case
20 h
Best codec
AAC
Weight
5.4 g

What reviewers say

Both reviews praised the comfortable fit, detailed and rhythmically engaging sound, and useful control app. They found the bass extension and scale of the presentation limited compared with some rivals. What Hi-Fi? considered the build solid; both noted that total battery life with the case was ordinary despite the long earbud runtime.

From techradar.com and whathifi.com

Sound

Type
In-ear
Noise cancelling
No
Transparency mode
No
Driver size
5.8 mm
Bluetooth codecs
SBC and AAC
Drivers
Closed dynamic 5.8 mm drivers with neodymium magnets; the maker figure is retained rather than TechRadar's rounded 6 mm in its design discussion
Noise cancelling detail
No active noise cancelling or ambient listening mode; the reviews confirm these omissions. Call noise suppression is separate from listening noise cancellation.
Audio features
DSEE processing, app equaliser and personalised 360 Reality Audio playback with compatible services

Battery

Listening time (maker's claim)
Up to 10 hours
With the case
Up to 20 hours
Wireless charging
No
Battery life detail
Up to ten hours per charge and 20 hours including the case with DSEE and equaliser off. The manual lists ten hours for AAC or SBC with DSEE AUTO or OFF, but warns that equaliser and DSEE settings can shorten runtime. Talk time up to five hours.
Charging case
USB-C charging; maker UK support gives approximately 2.5 hours for the earbuds and three hours for the case. No wireless charging, as confirmed by both reviews.
Fast charging
Ten minutes charging provides approximately one hour playback

Design

Weight (each earbud)
5.4 g
Water and sweat resistance
IPX4
Bluetooth
5.0
Two devices at once
No
Controls
Physical buttons for playback, tracks, volume, calls and the paired phone's voice assistant
Microphones
Omnidirectional MEMS microphones; maker Japanese specifications
Fit and ear tips
Hybrid silicone tips in SS, M and LL; either earbud works independently
Case weight
Approximately 35 g; the earbud weight is approximately 5.4 g each
Dimensions
Charging case approximately 80.0 × 34.9 × 30.9 mm
Water resistance detail
IPX4 applies to the earbuds excluding the sound outlets; the charging case is not water resistant
Works with
Bluetooth A2DP, AVRCP, HFP and HSP; up to eight remembered paired devices. Maker manual explicitly excludes multipoint. Google Fast Pair and Microsoft Swift Pair; Sony Headphones Connect app. European maker announcement states October 2021 availability; Japan specifies 8 October, while Hong Kong specifies late October.
Colours
Black, White, Ice Green and Coral Orange
In the box
Earbuds, charging case, hybrid silicone tips in SS, M and LL, approximately 20 cm USB-C cable and documents

Pros and cons

Pros

  • Up to ten hours playback from the earbuds
  • Physical buttons include volume controls
  • Either earbud can be used independently

Cons

  • No active noise cancelling or ambient listening mode
  • No multipoint connection
  • Case provides one additional full charge

Closest rivals

Model
TypeNoise cancellingBatteryWith caseBest codecWeightReleased
In-earNo12 h–AAC–Oct 2020
In-earNo15 h–AAC–Mar 2020
In-earNo9 h–AAC11 gMay 2019

Newer model: WF-C510.

Sources

  1. sony.co.uk/electronics/support/wireless-headphones-bluetooth-headphones/wf-c500…
  2. sony.jp/headphone/products/WF-C500/spec.html
  3. sony.jp/headphone/products/WF-C500
  4. helpguide.sony.net/mdr/wfc500/v1/en/print.pdf
  5. sony.eu/presscentre/sony-adds-to-its-wireless-headphones-range-with-the-wf-c500…
  6. sony.jp/CorporateCruise/Press/202109/21-0929
  7. sony.com.hk/press/pdf/20211015_e.pdf
  8. sony.mediaroom.com/2021-09-29-Sony-Electronics-Adds-Two-New-Wireless-Models-to-…

Photo: Sony (official Japanese exact-model Black product photograph; native RGB preserved)

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