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Roborock Saros 20 Neo · Photo source
Roborock · Saros
Saros 20 Neo
Saros 20 Neo is a vacuum-and-mop robot with a retractable navigation turret, two rotating mop pads and a dock that empties, refills, washes and dries.
- Suction (claim)
- 36,000 Pa
- Mopping
- Yes
- Automatic emptying
- Yes
- Battery (claim)
- –
What reviewers say
Both reviewers praised vacuuming, carpet handling and access beneath furniture. Stuff found effective mopping, including dried-on food, while connect found stubborn sticky stains remained. Both noted limits in recognising small objects; Stuff needed to rescue it twice and found the app's extensive settings overwhelming.
From stuff.tv and connect.de
Specifications
Report a wrong or missing specTask and control
- Form
- Robot vacuum
- Use
- Floor cleaning
- Phone app
- Yes
- Autonomy
- SmartPlan 3.0 selects cleaning settings and can schedule routines. Curtain locations must be marked manually; revisiting areas temporarily blocked by people or pets must be enabled in the app.
- Remote control
- Roborock app, onboard buttons and built-in Hello Rocky voice assistant. Maker says the voice assistant works without Wi-Fi; remote viewing and video calls require connectivity.
- Regional availability
- The official UK store lists black SKU RRUK-Saros20Neo5-M1 and white SKU RRUK-Saros20Neo0-M1 as available for ordering on 3 October 2026. Hidden unlaunched-product wording remains in the store template; the active variant data supports current orders.
- Release details
- The maker currently accepts orders, but a maker statement establishing the first retail date was not located. September 2026 review publication dates are not used as first-sale dates.
Hardware
- Height
- 79.8 mm
- Width
- 352 mm
- Depth
- 350 mm
- Robot weight
- 4.96 kg
- Camera
- Yes
- Microphone
- Yes
- Wi-Fi
- Yes
- Bluetooth
- Yes
- Sensors
- Retractable LDS navigation, upward and wall sensors, cliff and carpet sensing, structured-light obstacle recognition and RGB camera. Maker's object-recognition count is a capability claim, not guaranteed avoidance.
- Camera
- RGB camera supports obstacle recognition, pet snapshots, remote viewing and video calls. The maker warns that features and illustrations can change and do not guarantee recognition of every object.
- Audio
- Built-in microphones, speaker and Hello Rocky voice assistant, identified in the exact-model manual.
- Connections
- The CE manual specifies 2.4 GHz Wi-Fi 802.11b/g/n/ax and Bluetooth LE 5.2. The maker advertises Matter support and third-party Alexa, Siri and Google Home control.
- Size and weight
- Robot 352 × 350 × 79.8 mm (width × depth × height), with 4.96 kg robot-only net weight in the UK store. Dock 402 × 494 × 450 mm. Claimed 79.5 mm furniture access uses slight compression of the front structure and may cause scraping; it is not the rigid body height.
- Accessories
- Robot, multifunction dock, dock base, power cable, main and side brushes, dust bag and mop modules. Gallery domestic scenes are maker illustrations of the exact model.
Battery
- Battery capacity
- 6,400 mAh
- Automatic dock return
- Yes
- Battery
- The CE manual specifies a 14.4 V, 6,400 mAh typical lithium-ion battery. No maker runtime under defined cleaning conditions was established from these sources.
- Charging
- Returns to its dock to charge and resumes an incomplete clean after charging. Start from the dock and keep it in place for reliable return.
- Dock
- Automatic dust emptying, detergent dosing and warm-water robot refilling. Maximum 100°C mop washing and base self-cleaning, with 55°C outlet drying air, are dock functions rather than floor temperatures. Detachable base can be washed separately.
Cleaning
- Suction (maker's claim)
- 36,000 Pa
- Mopping
- Yes
- Automatic emptying
- Yes
- Automatic mop washing
- Yes
- Navigation
- RetractSense keeps the navigation turret raised for 360-degree scanning and retracts it beneath furniture with a 100-degree rear view. Reactive AI combines structured light and RGB sensing; VertiBeam adds lateral obstacle detection.
- Cleaning
- DuoDivide split main brush and FlexiArm Arc extendable side brush. Chassis adjusts for carpets with pile up to 30 mm; special carpet settings must be enabled manually.
- Mopping
- Two rotating mop discs, with edge extension, automatic lifting and dock detachment. Maker maximum downward force 14 N; maximum 200 rpm applies to extreme water flow in custom mode. Warm water refilling supports warm-water mopping, but the floor-applied temperature is not specified.
- Obstacle clearance
- Maker double-threshold claim up to 45 + 43 mm requires a gap greater than 120 mm and no more than 140 mm in its laboratory test. The 88 mm combined claim is not a single vertical step or staircase capability.
- Maintenance
- Manual brush and filter cleaning, tank filling and emptying, and replacement dust bags remain necessary. Maker's up-to-65-day emptying interval depends on household conditions.
Pros and cons
Pros
- Retractable navigation turret for low furniture
- Automatically leaves mop pads at the dock for vacuum-only cleaning
- Dock doses cleaning solution and refills the robot
Cons
- Higher threshold claim requires two suitably spaced steps
- Clean and dirty water tanks need manual attention
- Filters, brushes and dust bags still need maintenance
Closest rivals
Model | Suction (claim) | Mopping | Automatic emptying | Battery (claim) | Released |
|---|---|---|---|---|---|
| 36,000 Pa | Yes | – | About 3 hours vacuuming in Quiet mode, with around 12% charge remaining | – | |
| 25,000 Pa | Yes | Yes | 170 minutes vacuuming on hard floor in Silent or Standard mode (maker table) | – | |
| 15,000 Pa | Yes | Yes | – | – |
Sources
- uk.roborock.com/pages/roborock-saros-20-neo
- uk.roborock.com/products/roborock-saros-20-neo-set-robot-vacuum-with-auto-mop-r…
- gl-files.roborock.com/product/center/manuals/Roborock%20Saros%2020%20Neo%20Seri…
Photo: uk.roborock.com
- Saros 20 Neo robot and dock in the white finish: uk.roborock.com/cdn/shop/files/Saros_20_Neo_white_ID.png
- Saros 20 Neo physical DuoDivide main brush close-up, cropped detail: uk.roborock.com/cdn/shop/files/roborock_saros_20_neo_section8_2.png
- Saros 20 Neo physical FlexiArm side brush close-up, cropped detail: uk.roborock.com/cdn/shop/files/roborock_saros_20_neo_section8_3.png
