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eufy Omni C28 vs Roborock Saros 20 Neo

Every spec side by side, from each maker's published figures.

Better figure, where one is clearly better

eufyOmni C28RoborockSaros 20 Neo
Overview
Released––
Task and control
FormRobot vacuumRobot vacuum
UseFloor cleaningFloor cleaning
Phone appYesYes
AutonomyCarry the robot between floors. Without its dock, a low fresh-water or full dirty-water tank switches the task to vacuuming; return it for self-cleaning afterwards.SmartPlan 3.0 selects cleaning settings and can schedule routines. Curtain locations must be marked manually; revisiting areas temporarily blocked by people or pets must be enabled in the app.
Remote controleufy app supports maps and cleaning settings; onboard controls also available. Maker provides model-specific Wi-Fi setup instructions.Roborock app, onboard buttons and built-in Hello Rocky voice assistant. Maker says the voice assistant works without Wi-Fi; remote viewing and video calls require connectivity.
Regional availabilityUK black T211A210 and white T211A220 maker SKUs are orderable; cosmetic colours and accessory bundles do not create different robot models.The official UK store lists black SKU RRUK-Saros20Neo5-M1 and white SKU RRUK-Saros20Neo0-M1 as available for ordering on 3 October 2026. Hidden unlaunched-product wording remains in the store template; the active variant data supports current orders.
Release detailsMaker identifies C28 as a 2026 release. Contemporary regional reports differ on the February first-sale period; an exact worldwide retail date is not established here.The maker currently accepts orders, but a maker statement establishing the first retail date was not located. September 2026 review publication dates are not used as first-sale dates.
Hardware
Height–79.8 mm
Width–352 mm
Depth–350 mm
Robot weight–4.96 kg
Camera–Yes
Microphone–Yes
Wi-FiYesYes
Bluetooth–Yes
Sensors–Retractable LDS navigation, upward and wall sensors, cliff and carpet sensing, structured-light obstacle recognition and RGB camera. Maker's object-recognition count is a capability claim, not guaranteed avoidance.
Camera–RGB camera supports obstacle recognition, pet snapshots, remote viewing and video calls. The maker warns that features and illustrations can change and do not guarantee recognition of every object.
Audio–Built-in microphones, speaker and Hello Rocky voice assistant, identified in the exact-model manual.
Connections–The CE manual specifies 2.4 GHz Wi-Fi 802.11b/g/n/ax and Bluetooth LE 5.2. The maker advertises Matter support and third-party Alexa, Siri and Google Home control.
Size and weight–Robot 352 × 350 × 79.8 mm (width × depth × height), with 4.96 kg robot-only net weight in the UK store. Dock 402 × 494 × 450 mm. Claimed 79.5 mm furniture access uses slight compression of the front structure and may cause scraping; it is not the rigid body height.
Accessories–Robot, multifunction dock, dock base, power cable, main and side brushes, dust bag and mop modules. Gallery domestic scenes are maker illustrations of the exact model.
Cleaning
Suction (maker's claim)15,000 Pa36,000 Pa
MoppingYesYes
Automatic emptyingYesYes
Automatic mop washingYesYes
NavigationiPath 2.0 uses LDS and linear lasers for mapping and obstacle avoidance; up to five saved maps.RetractSense keeps the navigation turret raised for 360-degree scanning and retracts it beneath furniture with a 100-degree rear view. Reactive AI combines structured light and RGB sensing; VertiBeam adds lateral obstacle detection.
CleaningDuoSpiral brushes automatically detangle hair. Suction pressure is the maker rating, not a universal cleaning-performance score.DuoDivide split main brush and FlexiArm Arc extendable side brush. Chassis adjusts for carpets with pile up to 30 mm; special carpet settings must be enabled manually.
MoppingHydroJet roller cleans itself while mopping; maker rates downward load at 1 kg.Two rotating mop discs, with edge extension, automatic lifting and dock detachment. Maker maximum downward force 14 N; maximum 200 rpm applies to extreme water flow in custom mode. Warm water refilling supports warm-water mopping, but the floor-applied temperature is not specified.
Obstacle clearance–Maker double-threshold claim up to 45 + 43 mm requires a gap greater than 120 mm and no more than 140 mm in its laboratory test. The 88 mm combined claim is not a single vertical step or staircase capability.
MaintenanceMaker drying guide specifies 35–50°C warm air; Quick drying 3.5 hours for very dry areas, Standard 5 hours for humid environments.Manual brush and filter cleaning, tank filling and emptying, and replacement dust bags remain necessary. Maker's up-to-65-day emptying interval depends on household conditions.
Battery
Battery capacity–6,400 mAh
Automatic dock return–Yes
Battery–The CE manual specifies a 14.4 V, 6,400 mAh typical lithium-ion battery. No maker runtime under defined cleaning conditions was established from these sources.
ChargingRobot returns to the base station after cleaning; maker support documents the return-to-base routine.Returns to its dock to charge and resumes an incomplete clean after charging. Start from the dock and keep it in place for reliable return.
Runtime conditionsExact robot runtime and capacity were not published in the store/support pages used here; figures from another Omni model are not transferred.–
DockFive automatic tasks: dust emptying, mop washing, water refilling, warm-air drying and wastewater collection.Automatic dust emptying, detergent dosing and warm-water robot refilling. Maximum 100°C mop washing and base self-cleaning, with 55°C outlet drying air, are dock functions rather than floor temperatures. Detachable base can be washed separately.

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